Checkered Flag Honda is a family owned and operated dealership group, dedicated to offering the best shopping, driving, buying and ownership experiences. Located in Norfolk, Virginia, their focus is on complete customer satisfaction.
Checkered Flag Honda promises the best lineup of pre-owned cars. You can browse their online inventory, complete with color photographs. The dealership has a wide selection of vehicles, offering every model, year or color you could possibly want. Once customers find a car of interest, they can submit their information online to schedule an appointment with a sales representative to further discuss the car and arrange for a test drive. They can even help you create a financial plan.
The staff is trained and knowledgeable in answering consumer questions, to help customers find the car best suited for them. The dealership is subdivided into many departments that specialize in distinct services, such as their sales, parts, and service departments. The service section is dedicated to keeping your Honda running at optimal performance for worry-free driving.
Some people feel that Checkered Flag Honda is one of the best and most popular dealerships in the Virginia area. The staff is composed of people from all over the country and from some of the most prestigious dealerships. People choose this dealership because of their reliability and low prices.
However, most people have had one or multiple bad experiences when buying a used car - and the same goes for Checkered Flag Honda. Amidst all the fluffy, raving reviews are the ones submitted by bitter customers who've been given supposed "raw deals" by the company. A main issue in nearly all the poor reviews was customer service.
One concern in particular was the service hassle for cars that are no longer under warranty. Once the warranty is gone, it seems the company doesn't want to help anymore. Another concern was the terrible communication between service technicians and customers. Bad attitudes and not returning phone calls and emails are just some of the problems mentioned in the reviews. Furthermore, some people dealt with Honda representatives that were uninformative and didn't seem to know what they were talking about.
Since reviews are based on personal experience, the only surefire way to discover the truth about Checkered Flag Honda is to visit the dealership yourself. With more positive consumer reviews than negative, you may find your own personal experience to be completely different.
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